Quality Engineer, WW CSO

San Jose, California, United States

• Category: Quality Engineering

Description

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Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Join the Channel Strategy & Operations (CSO) Sales Products, Platforms, and AIML team that manages a suite of systems and tools that enable world-class in-store demo experiences for Apple customers worldwide. This position requires an individual who can work cross-functionally, synthesize large amounts of complex information, pay attention to detail, emphasizes automated testing, and manage multiple concurrent technical initiatives.

Description

As a Quality Engineer, your focus will be on testing our digital Over the Air (OTA) platforms and on-device demo applications. These OTA platforms and applications enable the experience on demo devices used by millions of customers in Apple Channel stores worldwide. You will work to identify and resolve all quality issues in a dynamic, fast-paced environment. 

Responsibilities

Design end-to-end functional and regression test programs for technical business systems

Implement best practice QA test methodologies, processes and tools, including automation

Scale and automate QA tests

Lead and run daily ad-hoc and structured tests

Summarize test findings, analyze data, and handle bug reporting

Develop technical documentation including training, installation and FAQs

Drive quality out of the QA organization including figuring out appropriate briefing process, kick-off, radar/ticket tracking and escalation, and regression plans

Minimum Qualifications

5+ years' experience in developing and automating tests

Expert in designing functional and regression testing, and writing test cases

Deep understanding of software development and the QA lifecycle

Scripting experience with Python

Experience with macOS, iOS, iPadOS, VisionOS and Apple hardware

Experience with Unix-based systems and their command-line tools

Meticulous, with strong organizational skills

Ability to collaborate with other engineers, product owners, and designers to identify and solve challenging problems

Version Control: Knowledge of GitHub

Enthusiastic about learning and teaching

Preferred Qualifications

Bachelor’s degree in computer science / computer engineering

Experience with Vision Pro

Experience with testing continuity features

Swift, XCUI Test or Quick experience

Comfortable working with content in foreign languages

Experience documenting technical guides for internal audiences

Ability to design,, develop, test, deploy, maintain, and improve AI-focused software features

Experience in having maintained equipment in large labs

Comfortable testing network hardware and running network specific testing

Evangelize software testing best practices and lead by example

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $213,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation .Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Company

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Apple

Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, AirPods, Apple Watch, and Apple Vision Pro. Apple’s six software platforms — iOS, iPadOS, macOS, watchOS, visionOS, and tvOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay, iCloud, and Apple TV+. Apple’s more than 150,000 employees are dedicated to making the best products on earth and to leaving the world better than we found it.