Quality Engineer (m/w/d)

Hanau, Hessen, Germany

• Category: Quality Engineering

Description

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You can move this:

• You act as the contact person and interface for the technical, sales, and production departments, as well as for our customers, particularly regarding customer complaints and change management. 
• You evaluate incoming complaints and are responsible for the process.
• Independently conducting process and error analysis meetings is part of your daily routine.
• You create technical investigation reports for customers, monitor and coordinate the resulting measures
. • You enjoy preparing and conducting internal, external, and TÜV audits.
• You monitor change processes and ensure that changes in production processes do not affect product quality.
• Documenting complaints and changes in the respective systems is second nature to you.
• You contribute to the further development of the complaint and change management process.

You bring the following:

• Successfully completed studies in mechanical engineering, production engineering, or a comparable qualification
• Several years of professional experience in the medical technology sector, preferably in quality management
• Sound knowledge of ISO 13485 is an advantage
• Experience in handling customer complaints and/or change management
• Proficient in various problem-solving methods such as 8D, 5 Whys, or fault tree analysis
• Experience in preparing and conducting audits is an advantage
• Excellent written and spoken German and English skills
• Strong teamwork and communication skills, as well as a high degree of customer focus, initiative, and a strong sense of responsibility
• Analytical thinking, reliability, efficient work style, assertiveness, and high flexibility

Company

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Heraeus

Heraeus, the technology group headquartered in Hanau, Germany, is a leading international family-owned company formed in 1851. With expertise, a focus on innovations, operational excellence and an entrepreneurial leadership, we strive to continuously improve our business performance. We create high-quality solutions for our clients and strengthen their competitiveness in the long term by combining material expertise with technological know-how. 

Our ideas are focused on themes such as the environment, energy, health, mobility and industrial applications. Our portfolio ranges from components to coordinated material systems which are used in a wide variety of industries, including the steel, electronics, chemical, automotive and telecommunications industries. In the 2014 financial year, Heraeus generated product revenues of €3.4 bn and precious metal revenues of €12.2bn euros. 

With around 12,600 employees worldwide in more than 100 subsidiaries in 38 countries, Heraeus holds a leading position in its global markets.