Quality Engineer

Singapore, Singapore

• Category: Quality Engineering

Description

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Quality Engineer

Job Purpose

The Quality Engineer is responsible for overseeing and enhancing quality processes to support equipment refurbishment and maintenance projects. This role ensures that all aspects of quality, reliability, and performance meet established standards independently. The Quality Engineer collaborates with internal and external stakeholders to guarantee that refurbished components and maintained systems comply with internal and customer quality standards, regulatory requirements, and industry best practices.

Responsibilities

Quality Control & Inspection: 

Ensure proper process of buy-off inspections of parts, assemblies, or systems at various stages of production, utilizing industry-standard inspection techniques (e.g. visual inspection, functional testing). 

Track non-conformance reports filed during the buy-off process and develop and implement preventive action plans to mitigate recurring defects. 

Process Development 

Design and implement quality assurance protocols, checklists, and testing procedures specific to precision engineering workflows. 

Establish, update, and ensure adherence to quality documentation, including inspection reports and non-conformance records. 

Coordinate and oversee the First Article Inspection (FAI) process for new manufacturing processes or parts, ensuring compliance with industry and customer standards. 

Collaboration & Problem Solving 

Work closely with engineers to review technical drawings, specifications, and tolerances, providing feedback to enhance reliability and quality. 

Drive cross-functional initiatives to enhance long-term quality and reliability, performing root cause analysis and implementing corrective actions. 

Lead the tracking and investigation of quality-related returns and customer complaints using the fishbone methodology, coordinating problem-solving efforts and implementing long-term preventive measures. 

Compliance & Standards 

Ensure all products meet industry standards (e.g., ISO 9001, ASME, or other relevant certifications) and customer requirements. 

Participate in internal and external audits, ensuring adherence to regulatory and supplier quality standards. 

Continuous Improvement 

Analyze quality data and trends from issue tracking systems (Project Issue Log) to identify opportunities for process optimization and defect reduction. Classify issues into relevant disciplines such as quality, operational, or design-related concerns. 

Host post-mortem discussions after project closures, documenting lessons learned and integrating preventive action plans into future workflows. 

Documentation & Reporting 

Maintain accurate records of inspections, test results, and quality metrics 

Prepare detailed reports for management and clients on quality performance, compliance status, and improvement initiatives, providing actionable insights to drive quality excellence.

Any other tasks assigned by supervisor. 

Qualifications & Work Experience

Diploma or Degree in Mechanical / Electrical & Electronic Engineering/Mechatronics Engineering, Quality Management, or related technical field from a recognized institution. 

Preferably at least 3 years of experience in quality control or quality assurance within precision engineering, automotive, aerospace or manufacturing, with hands-on expertise in inspection techniques (e.g. visual inspection, functional testing). 

Skills

Proficiency in interpreting technical drawings, specifications, and tolerances. 

Experience with Quality Management Systems (QMS) and issue tracking tools (e.g., Project Issue Log). 

Familiarity with First Article Inspection (FAI), root cause analysis (e.g., fish bone methodology), and non-conformance reporting. 

Good interpersonal and communication skills. 

Able to present ideas, approaches, and objectives clearly. 

Strong analytical and decision-making abilities. 

Able to work independently and as a team effectively adjusting oneself flexibly to different work situations. 

Effective organizational and planning skills. 

Company

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SMRT Corporation

SMRT Corporation Ltd (SMRT) is the leading multi-modal public transport operator in Singapore. SMRT serves millions of passengers daily by offering a safe, reliable and comprehensive transport network that consists of an extensive MRT and light rail system which connects seamlessly with its island-wide bus and taxi operations. 

SMRT also markets and leases the commercial and media spaces within its transport network, and offers engineering consultancy and project management as well as operations and maintenance services, locally and internationally.